Customer Reviews

I love reno they are always helpful I have no complaints! They are such a great company to work with for insurance needs and get us the best deal!

I have been fortunate that I found the Reno agency and have been delighted with the service I have received and the advice I have been given when questions arise.

Thank you for always being there to support my insurance needs and give me honest input and guidance about what’s in my best interest.

Initially switching our insurance through the Reno Agency saved us a nice chunk of money. We have also had to file a claim for an accident, as well as had to make changes in coverage due to updates in items needing coverage. In both cases, Mike and Merri at the Reno Agency made the experience swift and painless. The folks at the Reno Agency are extremely professional and knowledgeable, and I am so glad I they are in my corner for ALL of my insurance needs.

I liked our agent, thought she was friendly and did a good job. Also price was better than the company we had previously.

Friendly service with a hometown attitude of wanting to help and serve.

Reno Agency has proven its value many times over the last 25 years. Everyone there is very much customer-driven and they do not disappoint. Even last minute Friday night insurance needs are gladly taken care of by this excellent team. I can’t say enough good things about Mike, Shelly, and Merri – they truly care about their clients.

You have done a great job for me

I am very pleased with the gals in the office always being so helpful.

We switched to Reno agency because after getting quotes for home and auto, they were the best price and they are in town. Second, when we purchased a new car in West Virginia on a trip, Shelley handled it immediately so we could drive the car home. Third we had a window chip two hours from home after a Florida trip, her brother emailed me the steps for safe-lite to come fill the crack. When our roof had hail damage in Mar 2023, they sent an inspector fast from auto owners and all the contractors said they are the best!!!