Customer Reviews

This agency is amazing with customer service. It’s the actual reason why you shouldn’t just buy “whatever insurance” online…having a relationship with the people that work there has given me so much peace and satisfaction! They literally are always there when you need your “insurance” but don’t know what to do. As someone who is in customer service; I cannot speak more highly of theirs! Thank you Reno agency for all you’ve done for me and my family!

You and your team are always helpful, friendly, and always get back with us when we have a question within a reasonable amount of time. I will always recommend Reno Agency and Shelly for anyone needing an insurance agency.

Friendly, knowledgeable personal service. Always looking out for what is best for my business and personal insurance needs.

Reno Agency’s staff is professional and friendly. Always there to help when needed and meets our expectations. Glad to work with a local Agency.

Super folks to work with. They (Merri & Shelly) TAKE CARE of business!

Everyone is professional and communication is excellent. It is great to have a team that listens, adds value, and executes on time.

Very helpful with insurance transfer of ownership. Able to answer our questions and very professional and courteous. Appreciative of their extensive insurance knowledge.

Great people and fair rates and easy to pay. You can choose ur plan. Also you can use storage option on your Motorcycles for the winter.

They always answer our questions and usually the same day if not within an hour. Find answers for us and get us the insurance we need to feel protected in these times and new insurance laws.

The most thorough, well-thought-out in comprehensive insurance company I’ve worked with.