Tag Archives: claims

Best Practices For Managing Workers’ Comp Claims Audio Conference

Attend an audio conference on Best Practices for Managing Workers’ Comp Claims

Are you an employer or someone who manages Workers’ Compensation claims for your company?  If not, but you know someone who fits this criteria, please share this post with them as the following information will be beneficial to them.

ABTrainingCenter.com is offering a 90-minute audio conference where their expert, Randy DeVaul, reviews successful strategies for tracking, monitoring, and managing your company’s workers’ comp claims.
The Reno Agency thinks this is a valuable training experience for our commercial clients and to those who work in handling workers’ comp claims, so we want to share the information with you.

ABTrainingCtr

Description:

Date: Thursday, January 22, 2015
Time: 1:00 – 2:30pm EST
Format: Audio Conference
When an employee is injured at work, workers’ compensation benefits are available to cover lost wages and medical costs related to the injury. Whether those benefits spiral out of control or are properly managed depends on you – the workers’ compensation administrator.
Therefore, this audio conference will review details on what needs managing, what relationships you need to develop, and what you need to do when a “high-risk” injury occurs.
You and/or your co-workers will also learn:
  • When injuries are and are not compensable under workers’ compensation
  • Why you never deny a claim and what you need to do if the claim is not compensable
  • Why you need a relationship with your workers’ comp carrier
  • The types of injuries that are “high-risk” – and why you need to be focused on them
  • What policies I need to have in place to support the program

 

About Your Presenter:

Randy DeVaul, Sc.D., M.A., is a 30+ year safety professional with more than 20 years working directly in and with workers’ compensation programs. DeVaul has successfully helped employers reduce workers’ compensation costs with his practical, real-world experience.


 

More Details/ Order:

Go to http://www.ABTrainingCenter.com/showWCDetails.asp?TCID=1014797

Or,

Call ABTrainingCenter at 770-410-9375


 

 

Don’t Get Burned By Insurance Claims This Summer

Grange Insurance Logo

Grange Insurance offers tips to have fun and stay safe

School is out for the summer, and for many, that means vacations, cookouts and pool parties. Summer is fun, but its activities can also lead to unnecessary and expensive claims if families do not take the right precautions.

Columbus, Ohio-based Grange Insurance offers tips to help families have fun, stay safe and avoid claims that could become financial inconveniences.

 

1. Prepare your house for ‘vacation mode.’   Security Alarm

Families should prepare their homes for ‘vacation mode’ if they’re planning to be gone for an extended period of time.

“Turn off the valve on the washing machine, check the back-up battery on the sump pump and put high-end electronics on a storm surge protector in case bad weather should occur that might lead to flooding or fires in the home while homeowners are away,” advises Ken Kozek, vice president of claims for Grange Insurance.

Kozek also advises families leaving town to have a trusted neighbor check the home periodically, alert the local police to increase neighbor check the home periodically, alert the local police to increase neighborhood watch, put lights on a timer, and stop mail and newspaper delivery.

 

2. Don’t be a target for theft.   Theft

Homes are a target for theft when homeowners are away, but thefts can occur just as easily when homeowners are home.

“Summer is open-window season for houses and cars and open-door season for the garage, so be mindful of your personal belongings,” adds Kozek. “If you’re going to leave windows or doors open, keep things like wallets, cell phones, golf clubs and jewelry out of sight.”

 

3. Be safe around water.   Swimming Pool

“Swimming is a great summer activity, but water can also be very dangerous if you’re not careful,” said Kozek. “Families should take precautions when it comes to activities that include water and keep an eye on kids at all times to avoid drowning.”

Kozek also advises families with pools to install a fence around the premise to prevent unwanted swimmers who, if injured, could become a liability for the homeowner.

“Homeowners should also consider installing motion-activated alarms around the pool that will sound an alert if someone falls in,” adds Kozek.

 

4. Don’t play with fire.   Fireworks

Fireworks are enjoyable and fun to watch, but they can also lead to serious injury, especially to children. They’re also a leading cause of summer house fires. Grange Insurance urges families to stay safe and leave fireworks to the professionals this summer.

 

5. Know your coverage options when you’re away from home.   summer_vacation

Grange Insurance encourages families to contact their independent agent before renting cars, boats or vacation homes this summer.

“Families should be aware of what their coverage options are before they leave for vacation,” said Kozek. “Additional coverage might be needed when renting cars, boats or homes, but in some cases, current auto and homeowner policies might provide all the coverage that is needed. Your independent agent is a great resource to help make sure you’re covered for any situation, and they can help you save money by avoiding potentially unnecessary rental charges too.”

 

For more information about staying safe and saving money this summer, visit www.grangeinsurance.com or call the Reno Agency today at 269.792.2232.

 

About Grange

Grange Insurance, with $2 billion in assets and more than $1 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home, life and business insurance protection. The company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin. For more information, visit www.grangeinsurance.com.

Grange Insurance Now Offering Self-Service Claim Option

We want to share a new enhanced feature with you!

Grange Insurance Hi Res Version

Grange Insurance is offering a new self-service option for reporting and following up with policyholders claims. This option will allow policyholders to quickly connect with the adjuster(s) handling their claim by simply knowing their policy number or claim number.

 

When Grange policyholders call the Claims Loss Reporting Toll Free number 800.445.3030, they will be greeted with two new options to quickly direct policyholders to the appropriate person:

Option 1 – To Report a NEW Claim

– Your call will be routed to an experienced Loss Reporting representative.

 

Option 2 – For Questions Regarding an EXISTING Claim

– Enter your policy number or claim number

– Listen carefully to the claim adjuster assigned to the claim, make a selection and have your call routed directly to that claims adjuster.

Tips For At The Scene Photography After An Auto Accident

Taking pictures of the scene of a car accident can be very beneficial to handling your auto insurance claim. Pictures can help claim adjusters determine what happened, who hit who, and if there were any street signs or signals that weren’t obeyed.Accident Pics by Insured copy

 

Have you ever wondered what pictures to take after your vehicle has been involved in a car accident?

Property & Casualty 360: A National Underwriter Website, has shared six photography tips that an insured can follow to make sure they have the essential documentation for their auto claim. Not everyone wants to take their own pictures, or has the capability of taking pictures at the scene of the accident, but if you are one of those who do, these tips will help capture the damage that the claims adjusters are looking for.

  1. Photograph all the vehicles involved and their relative positions from all angles to establish the boundaries of the crash scene and the impact zone. Think about tracing the main points of a compass to catch all those angles.

  2. Broaden the view and take photographs of the street layout, landmarks, traffic controls, and signage. Try to include pictures that show the vehicle’s position relative to its closest landmark. Investigators deployed later rely on such distinguishing details to help them reconstruct accident events accurately.

  3. Focus on the damages sustained by all the vehicles involved in the crash. Photograph the vehicle’s four corners, making sure to capture two sides of that vehicle in the viewfinder with each shot. (Example, front of car and passenger side of car.) Next, photograph each side of the vehicle straight on before focusing on documenting the damaged areas of the car. Take close-up photos of the damage and broader views for context.

  4. Make sure also to take shots of the vehicles’ identifying features like license plates and VIN numbers.

  5. Look inside the vehicle and take photographs of any interior damage, deployed airbags, seatbelts, and so forth.

  6. Document roadside debris, marks, and gouges on the roadway; strewn vehicle parts; and anything else pertinent to the accident. Try to show the relationship of the vehicle(s) to the debris depicted in image.

Above all else, make sure you take care of any injuries and safety concerns FIRST. Be mindful of traffic around the accident scene and stay safe while taking pictures.

Read the full article from Property & Casualty 360 here.

 

Office Closed Friday, November 23rd.

Our office is closed all day Friday, November 23. We will open again on Monday, November 26. If you experience an emergency claim while we are closed, here is a list of after-hour claim phone numbers for each company.

  • Acuity: 1.800.242.7666.
    • Or, you can file a claim online through their website.
  • Auto-Owners Insurance: 1.888.252.4626
  • Grange Insurance: 1.800.445.3030.
    • Or, you can file a claim online through their website.
  • Hastings Mutual Insurance Company: 1.800.442.8277.
    • Or, you can file a claim online through their website.
  • Pioneer State Mutual Insurance Company: 1.800.837.7674 or 1.810.733.2300. Select Option 2.
    • Or, you can file a claim online through their website.
  • Progressive: 1.800.776.4737.
    • Or, you can file a claim online through their website.
    • IMPORTANT: If you have a claim for Homeowners, Condo, or Renters, please click here and read “How to Report a Home Insurance Claim” to find your partner phone number.