Customer Reviews

Great local company to work with! Mike is so informative and taught my husband and I so much about our coverage. The office staff is prompt and always very helpful with all our insurance need and questions!

Mike at the Reno Agency has been my agent for several years. I have always gotten the best customer service from everyone. It is great to call a local number and actually talk to a real person at the Agency. Merry and Shelly are always eager to answer my questions. They are prompt to send quotes or recommend a change that will help my situation or save me money on my insurance. Highly recommend this group for all your insurance needs. They care about the people more than the bottom line!

You will never find a more knowledgeable and helpful business than tge fine group at the Reno Agency.

We highly recommended The Reno Agency. Prompt service, willingness to help, and very friendly. Shelly Salisbury Whitley is the best.

They reviewed my driving record and we discovered that a car-deer accident had been reported incorrectly as At Fault. I was able to submit a dispute with Lexus-Nexus and get it changed. Saved me a lot of money.

I’ve lived in seven cities and been covered by local agencies in every location. This is the friendliest, most responsive and efficient I’ve ever found. Excellent.

Reno Agency handled my mother’s insurance for years and she kept telling me to check them out. When I finally did I was pleasantly surprised with the savings and the personal touch. I wholeheartedly recommend Reno Agency.

It has been such a pleasure to work with Mike, Shelly and Merri over the years at Reno Agency! They always take great care of us! Thank you so much! We truly appreciate and highly recommend them!

Quick, easy, painless quotes, and insurance. I’m sure if I ever had a claim it would be the same!

We had a wonderful experience with Mike Salisbury who explained every aspect of our Auto and Homeowner/Rental Insurance application. We learned a lot more about insurance than we ever knew and that’s very important these days in Michigan especially.