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Customer Reviews

Every time I have called the office, I am greeted warmly by everyone who

Every time I have called the office, I am greeted warmly by everyone who answers the phone. My questions are always answered and I don’t have to worry about my insurance needs. They are taken care of. I do like the website when I need to make copies of my proof of insurance for my Blue and Monstro. I always get my emails to remind me that my payment (and the amount) will be coming out of my checkbook. Well Done Progressive Insurance and our local Reno Agency in Wayland, Mi !!
Anonymous

You are always available; you correct policies immediately when needed and if

You are always available; you correct policies immediately when needed and if there are any questions, we receive answers right away.
AB
Angela B

A person answers the phone or replys to a text or email without

A person answers the phone or replys to a text or email without delay;
Anonymous

Merri and Shelly have always been very accommodating for anything we have

Merri and Shelly have always been very accommodating for anything we have requested . Any claim we have had they have been very helpful. We are very satisfied with our service .
CN
Cheryl N

Your office and all of your staff is always very quick to respond to questions

Your office and all of your staff is always very quick to respond to questions or changes in policies. Rock stars!!!!! Thank You !
MW
Mike W

You are always great at handling our needs. You have a great team and I

You are always great at handling our needs. You have a great team and I appreciate all they do for us.
DC
Denise C

You and Meri have always taken good care of us. We never worry because you have

You and Meri have always taken good care of us. We never worry because you have our backs.
RL
Richard L

Shelly takes amazing care of us always. That is why we will always work with

Shelly takes amazing care of us always. That is why we will always work with Reno!
TW
Tyler W

Joe is always responsive and looking out to assure that my coverage fits my

Joe is always responsive and looking out to assure that my coverage fits my needs. The office is likewise very responsive and supportive.
Anonymous

Shelly and Merri are awesome! They get back with me timely and can always

Shelly and Merri are awesome! They get back with me timely and can always answer my questions professionally.
Anonymous
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