Customer Reviews

The staff at Reno Agency has continued the legacy of valuing clients as members of a family. Shelly and the team at Reno share the gift of compassionately, personally, and swiftly assisting the needs of each and every valued customer. As a member of the Reno Agency family of customers for decades now, it is reassuring to know that genuine and familiar care is consistently present.

(1) Excellent Service. (2) Helpful and kind. (3) Takes great care of their clients. (4) Always there to answer questions and provide information.

Shelly Whitley is a big help to me and I need a lot of help- She always answers my questions right away and takes care of any issues that arise in a timely matter. I really appreciate all her help.

They have great communication and get back to us in a very timely manner!

Great responsiveness, very easy to work with

Shelly & Mike are amazing at what they do! I recommend them to everyone looking for insurance!

Very easy to work with. Always available to help when we need it.

Always available for questions or assistance.

You do everything right. You’re professional, cheerful, prompt…perfect.

When I hit a deer a few years ago and needed to contact my insurance to get it fixed, Reno was there to help. They finally got through to the insurance company and got me the answers and action I needed to start the repair process. Without Reno Agency, I’d probably still be on hold. Thank you!!